Book your car or request a route estimate
We are based in central Cardiff at 15 Park Lane. Sian Roberts handles our schedule and typically replies to all online requests within 3.2 hours during the working day.
Our Cardiff base
15 Park Lane, Cardiff CF10 3BA
Common questions about our fleet
A few practical details about how we handle airport runs, Newport traffic, and our unbranded vehicles. (By the way, we keep umbrellas in every car for the Welsh weather).
What happens if my flight is delayed?
We track your flight in real-time. Even if the plane is late, your driver will be waiting at the arrivals gate with a name board. We include 45 minutes of waiting time in the standard rate, which is usually enough to clear baggage.
Do the cars have rental company stickers on them?
Our fleet is completely unbranded. We don't put rental company stickers, barcodes, or decals on the glass. You arrive in a clean vehicle that looks like a private car, which is better for professional site visits.
Can I book a car on short notice?
We keep at least two vehicles valeted and fueled at our Cardiff office at all times. If you have an emergency meeting or a sudden change of plans, we can usually have a car ready in 4 hours or less.
Will I be charged hidden cleaning fees?
We don't charge for small spills or a bit of mud on the mats from a site visit. We only apply a cleaning fee if the leather requires specialist deep-cleaning. Honestly, this has only happened twice in our last 156 bookings.
Is it possible to hire a car without a driver?
Yes, you can hire our SUVs for self-drive use. We'll drop the car at your office or you can pick it up from Park Lane. We just need to verify your license and insurance details beforehand.